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Privacy policies

In order to access METRACOM’s resources and services, users may be required to enter personal data such as their e-mail address, name, address and telephone number. Similarly, when a registered user connects to the Site, his or her IP address is recorded.
Personal information about the users of the site is strictly confidential.

METRACOM is responsible for the processing of the data collected within the meaning of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data.

The use of the website and/or the completion of the forms for accessing METRACOM’s resources and services by the user implies express and unreserved consent to the processing of their personal data under the conditions set out herein, with users having the right to withdraw their consent later.


The data collected by Metracom during the use of the site and access to the resources are processed in order to allow access to the resources distributed on the site, the identification of users, the improvement of services, and the distribution of editorial content as well as commercial prospecting operations.


Metracom only uses the data collected from its users for its own purposes.
The data may however be transmitted to technical service providers that METRACOM may call upon in order to optimize the site and services, in particular, and in a non-limitative manner, for the hosting of the site in shared server infrastructures, or for the use of technical solutions for the distribution of its contents.
Where applicable, personal information concerning users may eventually be accessible to the provider, strictly within the framework of the service provided, METRACOM undertaking that its providers and subcontractors will comply with the provisions of Regulation (EU) 2016/679 of 27 April 2016 and will not make any use of the data other than the performance of the technical services necessary to enable the use of Metracom’s resources and services.


When a user explicitly provides contact information to download a resource or request to be contacted, we collect personal data. The personal data collected by METRACOM when a user accesses its resources is kept for a maximum of 5 years from the date of collection, in order to continue to inform users of the evolution of our services and the availability of new content.


METRACOM undertakes to ensure the confidentiality of the data collected, and to implement all technical and organizational measures adapted to preserve their security and integrity, in particular against accidental loss, alteration, distribution or unauthorized access.

Generally speaking, METRACOM undertakes to use the data collected in strict compliance with the legislation in force, and in particular with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016.
As such, Metracom undertakes to:
• Hosting data within the European Union;
• Not use the data for purposes other than those specified herein;
• Not to disclose the data to third parties, whether private or public, natural or legal persons, apart from the technical service
providers mentioned above;
• Inform users of any security breach or vulnerability that directly or indirectly affects data and/or could lead to accidental
disclosure or unauthorized access to data.


In accordance with the French law « Informatique et libertés » of January 6, 1978 and the Regulation (EU) 2016/679 of April 27, 2016, users have an individual right of access, rectification, deletion, limitation, opposition and portability of the data concerning them.
These rights can be exercised by sending a written request to the following E-mail address:

Users also have the right to lodge complaints with the CNIL concerning the exercise of the aforementioned rights.


In addition, when a user visits the Site, a cookie may be automatically installed on his/her browser. A cookie is a block of data that does not allow users to be identified but is used to record information relating to the user’s navigation on the Site. The parameter setting of the navigation software makes it possible to inform of the presence of cookie and possibly to refuse it in the manner described at the following address:

Our cookies may be either session cookies (temporary cookies that identify and track users within our websites, applications or services and are deleted when you close your browser or log out of the relevant application or service) or persistent cookies (cookies that allow our websites, applications or services to « remember » who you are and your preferences regarding our websites, applications or services and that remain on your computer or device after you close your browser or log out of the application or service).

The cookies installed during the navigation on the site expire automatically after a period of 12 months without having consulted the site.
We use the following types of cookies:

Strictly necessary cookies

These are cookies that are necessary for the proper functioning of our websites, applications or services. For example, these cookies allow you to access the secure parts of our website.

Performance and statistical cookies

These cookies collect information about how visitors and users use our websites, applications and services, such as which functionality visitors use most and whether they receive error messages from different areas of the websites, applications or services. These cookies do not collect any information that could identify an individual visitor or user. All information collected by these cookies is aggregated and therefore anonymous. We only use these cookies to improve the operation of our websites, applications and services.

Functional cookies

These cookies allow our websites, applications and services to remember your choices (such as your username, language or region) and provide enhanced, more personal features. These cookies may also be used to remember changes you have made to the font or font size and other customizable parts of web pages. They may also be used to provide you with the services you have requested. The information collected by these cookies may be anonymized and these cookies do not track your browsing activity on other websites.

Targeting or advertising cookies

These cookies are used to deliver ads that are more relevant to you and your interests. They are also used to limit the number of times you view an ad and also help measure the effectiveness of an ad campaign. They are usually placed by advertising networks, with the permission of the website operators. They remember that you have visited a website and this information is shared with other companies, such as advertisers. Very often, cookies for marketing targeting or advertising purposes are linked to a site feature provided by another company.

Web beacons and other tracking technologies

We also use cookies and other similar software, known as web beacons, to track the number of users who visit our website after clicking on one of our advertisements on another website or in an e-mail and to retrieve details of products or services sought. These web beacons collect limited information that does not identify any individual. You cannot opt out of the use of web beacons. However, because they are used in conjunction with cookies, you may be able to disable them by setting your browser to restrict or block cookies.

IP address and traffic data

We keep track of traffic data automatically recorded by our servers, such as your IP address, device information, the website you visited before leaving our site and the website you visited after leaving our site. We also collect certain statistics from sites, applications and services, such as access frequencies, pages viewed and displayed. We are not able to identify any individual from traffic data or site statistics.

Google Analytics

Google Analytics uses « cookies » to help the website analyze how users use the websites, applications and services. The information about your use of the websites, applications or services (including your IP address) generated by the cookie will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the website, applications and services, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings in your browser or on the application. Please note, however, that your refusal may result in the website being partially unavailable. By using our websites, applications by Google in the manner and for the purposes stated above. For more information, please refer to « How Google uses certain data collected when you use our partners’ websites or applications » (available at or any other link Google may provide).
If you want Google Analytics to stop tracking you on all websites, visit